Public Safety & Security for Healthcare

Safer Environments Create Better Patient Outcomes

Is your public safety/security program structured, staffed, trained, and managed in a way that supports a safer healthcare environment?
DHRC helps hospitals assess security operations, staffing, training, response practices, technology, leadership structure, and alignment with patient care, staff safety, and organizational risk.

Healthcare Focused

Security program support built around hospital operations, patient care, workplace violence risk, and regulatory expectations.

Operationally Practical

Recommendations designed for real staffing models, real budgets, and real hospital workflows.

Leadership-Level Insight

Support for executives, security leaders, public safety directors, emergency managers, and operational stakeholders.

Risk-Based Review

Assessments that focus on the conditions, gaps, and practices most likely to affect safety and performance.

How DHRC Helps

A strong healthcare security program is more than posts, patrols, and policies. It requires clear expectations, trained personnel, effective leadership, practical response procedures, and strong partnership with clinical and operational teams.

Program Reviews & Assessments

Evaluate the current security/public safety program, including structure, staffing, post coverage, supervision, response practices, documentation, and leadership oversight.

Plan, Policy & Procedure Review

Review or develop security procedures, response protocols, documentation expectations, corrective actions, and improvement plans that support consistent performance.

Training & Education

Assess training needs for security personnel, including healthcare-specific orientation, de-escalation, emergency response, patient-related duties, behavioral health support, and role-based competency.

Staffing, Posts, and Operations Review

Review officer deployment, post orders, shift coverage, response expectations, communication flow, and alignment with hospital risk and operational needs.

Mock Surveys, Exercises & Readiness Testing

Focused mock surveys, tabletop drills & facilitated discussions, drill support and after-action & improvement support.

Clear Leadership Structure

Defined roles, accountability, supervision, escalation paths, and communication with hospital leadership.

Clinical Partnership

Strong working relationships with nursing, emergency management, facilities, risk, HR, legal, behavioral health, and hospital leadership.

Healthcare Specific Training

Security personnel trained for the hospital environment, including de-escalation, workplace violence prevention, emergency procedures, patient interaction, and documentation.

Risk-Based Staffing

Post coverage and deployment based on facility risk, patient populations, behavioral health needs, ED activity, access points, and operational priorities.

Practical Response Procedures

Clear guidance for common security events, disruptive behavior, elopement, forensic patients, lockdowns, infant protection, workplace violence, and emergency response.

Performance Improvement

Use of metrics, incident review, corrective action, training validation, and leadership reporting to strengthen the program over time.

“DHRC helped us look at our security program through a healthcare lens. The review clarified where we were strong, where risk was hiding, and what practical steps we needed to take next.”

Hospital Operations Leader

Long Term Acute Care Hospital in Florida